My "new" Fluence

Renault Fluence Z.E. Themen

Re: My "new" Fluence

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    jmbpinto73
    Beiträge: 64
    Registriert: Fr 16. Nov 2018, 15:55
    Wohnort: Arouca
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folder Di 26. Nov 2019, 11:55
Last 15-nov had the car towed to a Nissan and Renault dealer.
They have been making diagnose on it, and came up with two problems, there is something draining the 12V battery, and there is a relay inside the battery pack that is not working, and causing the car to not run.
Yesterday went to the shop to speak to them.
They said they are not authorized to touch inside the Fluence battery pack, but if it was Nissan they could open and repair the battery pack.
I requested the quote to change or repair the battery pack, outside Renault.
Or to give me an estimate of what they can pay for the car in the purchase of another vehicle.
waiting answer now.
José Pinto
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Re: My "new" Fluence

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klwinkel
    Beiträge: 102
    Registriert: Do 14. Apr 2016, 09:49
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folder Fr 29. Nov 2019, 17:21
jmbpinto73 hat geschrieben:
Di 26. Nov 2019, 11:55
Last 15-nov had the car towed to a Nissan and Renault dealer.
They have been making diagnose on it, and came up with two problems, there is something draining the 12V battery, and there is a relay inside the battery pack that is not working, and causing the car to not run.
Could it be that it is actuallly only one problem, that the malfunctioning Relay is also draining the battery?

Re: My "new" Fluence

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    jmbpinto73
    Beiträge: 64
    Registriert: Fr 16. Nov 2018, 15:55
    Wohnort: Arouca
    Hat sich bedankt: 20 Mal
folder Fr 29. Nov 2019, 20:08
klwinkel hat geschrieben:
Fr 29. Nov 2019, 17:21

Could it be that it is actuallly only one problem, that the malfunctioning Relay is also draining the battery?
I wish that was the case. The other scenario is way more expensive for my side.
Either way, what i complain the most is the delay from Renault to deal with the problem.
Had a call today, they say the diagnose process must be completed under Renault protocol, before any decision.
José Pinto
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Re: My "new" Fluence

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klwinkel
    Beiträge: 102
    Registriert: Do 14. Apr 2016, 09:49
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folder Mo 2. Dez 2019, 16:12
ist es eine miet batterie?

Re: My "new" Fluence

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    jmbpinto73
    Beiträge: 64
    Registriert: Fr 16. Nov 2018, 15:55
    Wohnort: Arouca
    Hat sich bedankt: 20 Mal
folder Mi 4. Dez 2019, 16:03
The car was sold to me as having batteries included, it turned out Renault says the batteries are leased in the name of the first owner, which is a car leasing company. Payments are done as contracted, but i am not the subscriber. It's a mess.
José Pinto
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Re: My "new" Fluence

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    jmbpinto73
    Beiträge: 64
    Registriert: Fr 16. Nov 2018, 15:55
    Wohnort: Arouca
    Hat sich bedankt: 20 Mal
folder Di 17. Dez 2019, 18:50
The answer finally came.
Motor is fine.
There is a problem in the PEB.
The estimate is about 3300, including labour and tax.
It doesn't mention the time or delivery for the parts.
I must decide now what to do next.
José Pinto
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Re: My "new" Fluence

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    jmbpinto73
    Beiträge: 64
    Registriert: Fr 16. Nov 2018, 15:55
    Wohnort: Arouca
    Hat sich bedankt: 20 Mal
folder Fr 20. Dez 2019, 11:35
jmbpinto73 hat geschrieben:
Di 17. Dez 2019, 18:50
The answer finally came.
Motor is fine.
There is a problem in the PEB.
The estimate is about 3300, including labour and tax.
It doesn't mention the time or delivery for the parts.
I must decide now what to do next.
Delivery time is 9 working days. Not to bad!
I just have to decide now whether to sink another 3300€ in a car that's worth 5000€, or scrap it and move on with my life.
The Renault seller says he can't give any money for the car as it is.
The breaker wants it for a song.
José Pinto
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Re: My "new" Fluence

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klwinkel
    Beiträge: 102
    Registriert: Do 14. Apr 2016, 09:49
    Danke erhalten: 5 Mal
folder Mi 25. Dez 2019, 19:39
jmbpinto73 hat geschrieben:
Fr 20. Dez 2019, 11:35
jmbpinto73 hat geschrieben:
Di 17. Dez 2019, 18:50
The answer finally came.
Motor is fine.
There is a problem in the PEB.
The estimate is about 3300, including labour and tax.
It doesn't mention the time or delivery for the parts.
I must decide now what to do next.
Delivery time is 9 working days. Not to bad!
I just have to decide now whether to sink another 3300€ in a car that's worth 5000€, or scrap it and move on with my life.
The Renault seller says he can't give any money for the car as it is.
The breaker wants it for a song.
Terrible to read.

We have recently dicided to accept the offer from Renault, and step over to the VW e-Golf E-Dition.
They are very cooperatve to let us keep the car until the golf arrives sometime in April 2020.

Re: My "new" Fluence

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    jmbpinto73
    Beiträge: 64
    Registriert: Fr 16. Nov 2018, 15:55
    Wohnort: Arouca
    Hat sich bedankt: 20 Mal
folder Fr 27. Dez 2019, 12:01
klwinkel hat geschrieben:
Mi 25. Dez 2019, 19:39


Terrible to read.

We have recently dicided to accept the offer from Renault, and step over to the VW e-Golf E-Dition.
They are very cooperatve to let us keep the car until the golf arrives sometime in April 2020.
How much are they giving for the Fluence?
Is cash on hand and not exchange for a new Renault?

I guess in my case, because it broke down out of warranty, they feel they are not obliged to nothing anymore.
José Pinto
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